Working at Underlined
Our clients at the center
Making great CX possible
Working closely with clients to understand their questions thoroughly and providing a fresh perspective to the client’s most challenging problems is what we do best. That is what is making great CX possible. We are passionate about our work and, above all, we put our clients at the center of what we do, so they can put their customers at the center of what they do. Our teams are eager to deliver the best results, based on facts not assumptions.
Working@Underlined
Why Underlined
1
People at the center of our organization
Our experts take care of our company, and we take care of our experts. Underlined promotes individual freedom and initiative. We have regular training sessions and work together with all team members on personal development plans for continuous growth.
2
Working with big brands
We work for leading companies in the services industry such as finance, ecommerce, and insurance companies. We make customer value visible and measurable using the latest techniques and solutions in data science.
3
The latest data science techniques
We continuously develop our algorithms and techniques according to the latest standards, together with the science community. For example, we are the market leader in Dutch-language text mining, a service we have co-created with the University of Amsterdam.
Working@Underlined
Why Underlined
1
People at the center of our organization
Our experts take care of our company, and we take care of our experts. Underlined promotes individual freedom and initiative. We have regular training sessions and work together with all team members on personal development plans for continuous growth.
2
Working with big brands
We work for leading companies in the services industry such as finance, ecommerce, and insurance companies. We make customer value visible and measurable using the latest techniques and solutions in data science.
3Â
The latest data science techniques
We continuously develop our algorithms and techniques according to the latest standards, together with the science community. For example, we are the market leader in Dutch-language text mining, a service we have co-created with the University of Amsterdam.
Long-term relationships
Company culture
We believe in long-term relationships in which people value and respect each other’s vision, opinions, and skills. Treat other the way you want to be treated yourself. Our success is defined by the creation of new products and services with the support of all our team members, the science community, and partners. Underlined promotes individual freedom and initiative, getting work done, and achieving results together as a team.
1
People at the center of our organization
Our experts take care of our company, and we take care of our experts. Underlined promotes individual freedom and initiative. We have regular training sessions and work together with all team members on personal development plans for continuous growth.
Working@Underlined
Why Underlined
2
Working with big brands
We work for leading companies in the services industry such as finance, ecommerce, and insurance companies. We make customer value visible and measurable using the latest techniques and solutions in data science.
3
The latest data science techniques
We continuously develop our algorithms and techniques according to the latest standards, together with the science community. For example, we are the market leader in Dutch-language text mining, a service we have co-created with the University of Amsterdam.
For their Customer Experience Programs
Customers
Our data passion has enabled us to add direct value to big brands like ABN AMRO, Ben, Nationale Nederlanden, Vattenfall, VGZ, de Volksbank, and Ziggo. Many clients use us as an insights accelerator for their Customer Experience Programs. They appreciate the high quality, flexibility, and reliability of our products, the diligence of our team and our accurate results-oriented attitude.
Are you most at ease in an informal, innovative, and result-oriented environment in which you can continuously develop yourself? Check out our vacancies and join our team.
